customer experience

Stan Phelps

Growth & Engagement: How a Goldfish Can Help Your Business

Welcome to another episode of The RVA Small Business Show with your host Cory Mosley. In today’s segment, we are joined by Stan Phelps, CSP Author and Professional Speaker at Stan Phelps Speaks. Stan is a Forbes Contributor, TEDx Speaker, IBM Futurist, Certified Speaking Professional, and best-selling author of the Goldfish Series. He is also an […]

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Scott McKain

The Ultimate Customer Experience: Interview with Scott McKain

Welcome to another episode of The RVA Small Business Show with your host Cory Mosley. In today’s segment, we are joined by Scott McKain; CEO, The Distinction Institute. Scott McKain is a customer experience (the Ultimate CX®) and distinction expert teaching companies and individuals how to establish strategies and execute seamlessly to stand out from the competition.

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